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Ask Expert Mark Williams! 
Q: I have had my water tested by another company and the test revealed a water hardness of 16 "grains." The company quoted the installation of a water softening system. The price was very expensive, however the home maintenance was very low compared to other systems we looked at. What system would you suggest to reduce the hardness of our water at an economical price? - Tracy
A: Ms Siegle,
I see by your address that you are in the Lake Meade development. Typically the hardness level there is around 12 grains per gallon. It will vary somewhat from time to time, but seldom moves more than 1 or 2 grains either way. Regardless, even 10 grains per gallon is considered extremely hard and should be addressed. Over the past 30 years we have installed a great deal of water softening equipment in Lake Meade. Recently, there has been some economical advances in not only softening, but also chlorine removal. Municipal water usually has a chlorine residual that can have both a household destructive nature and negative health effects. Equipment to correct both of the above can be purchased, rented, or installed on a lease to own program. The cost would be dependent upon number of people in the home and the installation issues. Call 1-800-542-8649, or 717-253-5157 for more information.
Q: I am on a community water system. I am told that no chemicals are added to the water. We have lived in this house for 4 months now and am noticing my hair feels greasy after I rinse it. I let my hair air dry. I tried blow drying and the results are the same. I travel in my job and found that when I stay at hotels my hair feels cleaner and improves so I know it is at my home site. What do you think it could be? - Darlene
A: The difference in the water you experience at vs away is most likely a result of two variables. The first is the Hardness level, which is the amount of dissolved rock in the water. The other is the amount of chlorine in the water. High levels of both have a dramatic negative effect on skin. Many motels will provide soft water as it is more economical long term. This may be the most significant difference that you have noticed. An evaluation of your home tap water may reveal that a simple and economic softener may correct the issues.
Q: I had my water tested and it is positive for colirform. It has been suggested that I purchase a ultraviolet light. Is that the only way to treat the problem? Do you have any other suggestions? - Roxanne
A: Coliform bacteria can be treated in several ways. An ultraviolet sterilizer is usually the preferred method provided that you either have a water softener or the water does not exceed 7 grains per gallon. Also, it is important that there is not an iron problem. NicMar water does the testing for the above at no charge. Occasionally chlorination is the method that makes sense. Call 717-528-8444 for more information.
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